A.J. Antunes & Co.
A.J. Antunes & Co. is a global manufacturer committed to making its customers successful by providing innovative, high quality products that meet and exceed their needs. Family owned and operated, it specializes in foodservice equipment under ROUNDUP, water filtration technologies under VIZION, and electric controls and gas pressure switches under Antunes Controls. In an effort to make its products more sustainable, A.J. Antunes & Co. reviews them on a regular basis, searching for new ways to increase their energy efficiency and reduce the amount of waste they produce. With two manufacturing sites stationed in Carol Stream, IL and Suzhou, China, A.J. Antunes & Co. is able to support customers worldwide.
The Situation
QAD, The ERP system that A.J. Antunes & Co. used was misaligned, outdated, and failed to perform the business’ necessary tasks. Its inefficiency negatively affected customer service levels and overall business revenue.
The Solution
LTA assessed the way A.J. Antunes & Co. used QAD and determined that the problem lied within the system’s implementation, rather than in the system itself. LTA suggested that A.J. Antunes & Co. keep QAD, but re-implement it in order to take full advantage of its capabilities. To achieve this, LTA overhauled nearly 600 business processes, then consolidated and reengineered them to implement a more concise and efficient system. LTA also reworked the company’s structure to allow processes rather than individual departments determine workflow, and trained all users on the ERP solution to ensure the system was employed in the most efficient way possible. A.J. Antunes & Co. now has the opportunity to perform business tasks more efficiently without having to invest in a new system or losing institutional knowledge. Customers now enjoy on-time shipping levels of 98% and A.J. Antunes & Co. boasts an ROI of 15.1%.
The Client’s Response
“LTA knew exactly what we needed to improve the way we used QAD. They are simply the best at what they do.”